The identikit of the reliable site
Do you want to understand if a site it is reliable or not? Here's what you should check:
- check that there are the main features of the product, price final (including VAT), the costs of shipment and any others additional costs;
- theidentity of the seller (natural person or company) with i contact details physical (address, telephone number, ...) to be able to contact him in case of problems;
- it is important to know if there is a customer service / support (check contacts);
- you can check if the VAT number is registered in the Chamber of Commerce (click here);
- check the modalities of payment, of . and the delivery time of the product which must not exceed 30 days;
- to be sure that the payment is done securely, the site address must start with https and there must be the padlock logo;
- an important protection protocol is certainly the certificate SSL;
- the conditions and procedure of the right of withdrawal (the return). If these indications are missing, remember that the deadline for exercising it is extended, by law, to 12 months and 14 days;
- always check reviews;
- a good indicator of seriousness is the after-sales assistance service (such as assembly, installation or commercial guarantee);
- to ascertain the reputation of the site on which you want to buy, check for badges that certify it (secure e-commerce, Trustpilot, etc.)