FM GRAPHIC DESIGN SHOP offers its Customers the opportunity to purchase their products through its website https://fmgraphicdesign.it/shop/
With these general conditions of sale (hereinafter referred to as the "Conditions"), the Customer through the platform of Fm Graphic Design Snc di Mirko and Fabrizio Colangelo (hereinafter "FM GRAPHIC DESIGN SHOP") identifies and purchases the products made by Fm Graphic Design Snc by Mirko and Fabrizio Colangelo subject of this contract. The sales contract (hereinafter the "Order") is concluded through the internet, by accessing the Customer to the Site and according to the procedure provided for by the Site and governed by these Conditions.
The sale through the Site is governed exclusively by the provisions of these Conditions, which constitute a legally binding agreement between the Customer and FM GRAPHIC DESIGN SHOP. The Conditions are made available to the Customer in the updated version on the Site and their storage and reproduction is permitted. The customer is required to read them carefully.
These Conditions govern purchases made on the Site, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005, and subsequent amendments, and by Legislative Decree. 70/2003 on electronic commerce.
The Customer undertakes to read these Conditions, in particular the pre-contractual information provided, before proceeding to confirm the Order, and to accept them by affixing a flag in the indicated box.
Relations with customers are governed by the Conditions published on the Site at the time of purchase. Validation of the Order by the Customer implies full and unreserved acceptance of the Conditions. To validate the Order, the Customer must click on the "Place Order" button.
FM GRAPHIC DESIGN SHOP may make changes or amendments to these Conditions at any time. Therefore, the Customer will be required to accept only the Conditions in force at the time of the relative purchase. The new Conditions will be effective from the date of publication on the Site and in relation to purchase orders submitted after that date.
In the event that any of the clauses of these Conditions are invalid, become invalid, or become non-binding, the Customer will continue to abide by all the other clauses established here. In this case, FM GRAPHIC DESIGN SHOP replaces the aforementioned clause with a clause that is valid and binding, which has an effect as similar as possible to the one replaced in compliance with the contents and purposes of these Conditions.
Any agreements with the Customer prior to the conclusion of the Order and / or another contract as well as additions or changes will not be considered integral parts of the Order and / or any other contract. No verbal agreement with the Customer will be considered valid and binding.
In the e-mail confirming registration, the Customer will receive the link to consult and download a copy of these Conditions, as required by art. 51 paragraph 1 of the Legislative Decree. 206/2005, amended by Legislative Decree 21/2014. In the next e-mail confirming the Order, the Customer will receive the details of his order.
2) CUSTOMER REGISTRATION
Registration on the Site gives the user the status of Customer, allowing them to place the Order and operate transactions through the Site.
To register, select the appropriate "Login" section (top right) or during the payment phase by filling in (option available) the billing information and accepting the Conditions and information on the processing of personal data, respectively with a flag. You can also subscribe to our newsletter by selecting the appropriate flag.
Fields to fill in: Email
A registration confirmation email will be sent with an automatically generated password. You can change your password by accessing the "My Account" section
For an order, the following will be requested (in order to be able to print a receipt or invoice): Name, Surname, email, telephone, shipping address for private users or company name, VAT number / tax code, pec, recipient code, address shipping for companies.
With regard to registration and in order to ensure the security of their account, the Customer undertakes to:
- Do not provide false personal information on the Site or create an account on behalf of another person without authorization.
- Do not create more than one personal account.
- Do not create another account without our permission if the original account is disabled.
- Do not use the Site if you have not reached the age of 18.
- Do not use the Site if you have been convicted of sexual crimes.
- Make sure your contact information is always correct and up to date.
- Do not share your password (or, in the case of developers, the secret key), nor allow others to access your account or perform any other action that could jeopardize the security of your account.
- Do not transfer your account to third parties without the prior written consent of FM GRAPHIC DESIGN SHOP. FM GRAPHIC DESIGN SHOP at its discretion may at any time suspend or cancel the registration on the site of a Customer.
The user who is not yet a Customer (hereinafter the "User") can browse and hypothesize an order, without necessarily being registered. To proceed with the Order it is necessary to register and assume the status of Customer. The User and / or the Customer can also navigate on a map where all the active points of sale are displayed.
3) MODIFICATION OF THE CUSTOMER'S PERSONAL INFORMATION
Once registered, Customers will be able to update and correct their personal information at any time.
To rectify or update the personal information entered, you must access the address https://fmgraphicdesign.it/shop and the "PERSONAL PROFILE" section.
Customers are responsible for the truthfulness and accuracy of the personal data entered on the Site while FM GRAPHIC DESIGN SHOP will not assume any responsibility in this regard.
Customers may at any time cancel their registration / registration on the Site by contacting Customer Service.
4) INFORMATION ON PURCHASE
Pursuant to art. 49 and 51 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the Customer, before the conclusion and validation of the Order and the related payment obligation, is informed:
- the total price (expressed in Euro), inclusive of taxes, with details of shipping costs and any other costs;
- the methods of payment, delivery and execution;
- in the event of a right of withdrawal, the conditions, terms and procedures for exercising this right, in accordance with art. 54, paragraph 1 of Legislative Decree 206/2005;
- the possible existence of after-sales assistance;
- that for any damage, loss, loss, delay and / or disservice and prejudice, the Customer must contact FM GRAPHIC DESIGN SHOP by contacting the Customer Service within 24 hours of receipt of the purchased goods (or in case of loss / loss within 24 hours after the expected delivery).
5) AVAILABILITY OF PRODUCTS
FM GRAPHIC DESIGN SHOP undertakes to promptly notify the Customer of any unforeseeable unavailability of the product offered on the Site.
6) SELLING PRICE AND DELIVERY COSTS
The prices published on the Site are expressed in Euros, VAT included, and are those available at the time of registration of the Order. In the event of a reduction in prices subsequent to the conclusion of the Order, no difference will be recognized on the amount previously paid by the Customer. FM GRAPHIC DESIGN SHOP reserves the right to change prices at any time.
The prices shown do not include shipping costs.
7) DELIVERY, LOSS, DAMAGE AND THEFT OF THE PRODUCT
In case of defect / damage to the product, FM GRAPHIC DESIGN SHOP will collect the defective / damaged product at its own expense and return the compliant product, agreeing with the Customer the methods of collection and redelivery, upon notification by the customer. within 5 days of receipt of the product (with intact packaging).
In case of loss / loss of the product, FM GRAPHIC DESIGN SHOP will return the lost / misplaced product at its own expense, agreeing with the Customer the delivery methods.
8) CONCLUSION OF THE ORDER
The Order will be considered concluded only when the payment by the Customer has been successfully accounted for. In the event that the payment is not successful at first (e.g. due to incorrect credit card number or due to reaching the credit card limit), the Order will not be considered valid. Once concluded, a copy of the Order will be kept by FM GRAPHIC DESIGN SHOP in its IT archives. The Customer will have access to all the information relating to the Order by accessing the "ORDERS" section within his Account.
FM GRAPHIC DESIGN SHOP reserves the right to refuse Orders from a Customer with whom there is an ongoing legal dispute relating to a previous Order. This applies equally to all cases in which FM GRAPHIC DESIGN SHOP deems the Customer unsuitable, including, by way of example, the case of previous violations of the Conditions or for any other legitimate reason, especially if the Customer has been involved in fraudulent activity. of any kind. In such cases, FM GRAPHIC DESIGN SHOP reserves the right to protect its rights in the locations best viewed.
9) PAYMENT OF THE PRICE
Following the conclusion of the Order, paypal will automatically manage each phase relating to the payment. For any anomaly that may arise, the customer must contact paypal exclusively. FM GRAPHIC DESIGN SHOP is never and under any circumstances liable for any irregular payment.
Any disservices and / or dissatisfactions can be reported to Customer Service by contacting the number 011.197.05.039 or the email firstname.lastname@example.org.
The Customer who has concluded the purchase through the Site, has the right to withdraw from the concluded contract, without any penalty and without specifying the reason, within fourteen (14) working days, starting from the day of transmission of the Order.
In case of withdrawal within the aforementioned deadline, the Customer will be entitled to obtain a full refund of the Order exclusively in the form of a coupon that can only be used on the fmgraphicdesign.it/shop site, while in the event of withdrawal after the deadline, he will not be able to claim the return. of the price already paid, including delivery costs. In case of withdrawal after the deadline, any additional costs necessary for the return of the goods will be the sole responsibility of the Customer.
To withdraw from the Order, the Customer must communicate it to the email address email@example.com
In any case, the burden of proof relating to the exercise of the right of withdrawal lies with the Customer.
12) INTELLECTUAL PROPERTY AND DISTINCTIVE SIGNS
All information contained on the Site, all trademarks reproduced and, more generally, all or part of the site https://fmgraphicdesign.it/shop, are confidential and protected. It is forbidden to reproduce trademarks and logos in use on the Site: the Customer also undertakes not to copy, modify, translate, reproduce, disseminate, sell, publish, enhance and disseminate in any other way, in a different format, in electronic or other form type in whole or in part of the information (even partial) present on the Site. The trademarks on the Site are the exclusive property of FM GRAPHIC DESIGN SHOP.
Unless otherwise specified, the software necessary for the sale and any other service, made available or used by the Site, and the copyright of the contents (including copyright), information and material on the Site are owned by FM GRAPHIC DESIGN SHOP.
13) APPLICABLE LAW AND JURISDICTION
To the extent permitted by law, the Conditions will be governed and interpreted in accordance with Italian law and any dispute that may arise from the Conditions and / or from the services will be remitted exclusively to the Court of Turin.
The original Italian text of these Conditions may have been translated into other languages. The translated version is unofficial and for illustrative purposes only, therefore without legal value. In the event of disputes or inconsistencies or discrepancies between the Italian text and the translations into other languages of these Conditions, the Italian text will prevail and will be the final version.
FM GRAPHIC DESIGN SHOP adopts highly ethical standards and respects the right to privacy. Unless required by law by the relevant jurisdictions, we will not disclose your personal data to third parties without your consent. However, we reserve the right to disclose your personal data to our employees who, with our consent, have access to such information and who need to access it for the sole purpose of carrying out their duties on our behalf (including the service of customer service), all so that you can enjoy an even better service.
FM GRAPHIC DESIGN SHOP is the owner of the processing of personal data communicated by customers at the time of registration and / or registration.
The personal data communicated by the Customers are processed to satisfy the requests of the Customers themselves (registration, registration and purchase of products or services) and in any case for the sending, subject to the express acceptance of the customer, of the periodic Newsletter to the address e-mail address indicated at the time of registration or registration.
The provision of personal data by the Customer is purely voluntary, and constitutes an indispensable condition, depending on the case, for registration, registration or transactions through the Site.
The aforementioned data are processed both electronically and electronically, with methods and tools aimed at guaranteeing maximum security and confidentiality and are made accessible only to FM GRAPHIC DESIGN SHOP personnel duly responsible for processing.
The personal data communicated by the Customers will in no case be disclosed, but may be communicated - for the same purposes for which the collection is made - to third parties belonging to the following categories:
- Business partners for logistics services and home delivery of garments;
- Companies that manage online payments;
- Companies that deal with the maintenance and operation of the FM GRAPHIC DESIGN SHOP web platform.
Customers can contact FM GRAPHIC DESIGN SHOP to assert the rights recognized in favor of the interested parties by art. 7 of Legislative Decree no. 196/03.
In particular, each Customer may:
obtain confirmation of the existence or not of personal data concerning him and have it communicated in an intelligible form;
know the origin of the data, the purposes of the processing and its methods, as well as the logic applied to the processing carried out using electronic tools;
request the updating, rectification or - if interested - the integration of data concerning him;
obtain the cancellation, transformation into anonymous form or blocking of any data processed in violation of the law, as well as to oppose, for legitimate reasons, the processing;
oppose any treatment aimed at sending advertising material, direct sales, carrying out market research and commercial communication.
The related requests must be sent by email to the address: firstname.lastname@example.org
FM GRAPHIC DESIGN SHOP does its utmost to ensure that the Site is safe, but cannot guarantee it. Customers and Users, in order to collaborate for a better protection of the Site's security, undertake to: Do not publish unauthorized commercial communications (for example spam) on the Site.
Do not collect user content or information, or otherwise access the Site using automated tools (such as harvesting bots, robots, spiders or scrapers) without our prior authorization. Do not engage in illegal multi-level marketing actions, such as pyramid schemes, on the Site. Do not upload viruses or other malicious code.
Do not try to obtain login information or access other Customer accounts.
Do not denigrate, intimidate or harass other Customers.
Do not publish content: miners, pornographic, with incitement to hatred or violence, with images of nudity or strong or gratuitous violence.
Do not develop or use third party applications with alcohol-related content, dating services or otherwise aimed at an adult audience (including advertisements) without age restrictions.
Do not use the Site for any illegal, deceptive, malicious or discriminatory purpose.
Do not take actions that could prevent, overload or compromise the correct functioning or appearance of the Site, for example with a denial of service attack or other disturbing actions that interfere with the rendering of the pages or with other functions of the https: / site /fmgraphicdesign.it/shop/
Do not favor or encourage any violation of these Terms and Conditions.
For any information request, the Customer can contact FM GRAPHIC DESIGN SHOP by sending an e-mail to the following addresses: email@example.com